Which management function utilizes production numbers, sales reports, and customer feedback?

The correct answer is related to the management function known as controlling, which involves monitoring an organization's progress toward its goals and making necessary adjustments to ensure success. This function heavily relies on various quantitative and qualitative data, including production numbers, sales reports, and customer feedback.

By assessing production numbers, managers can determine if outputs meet the expected standards or if adjustments are needed in processes or resources. Sales reports provide information about how well products or services are performing in the market, allowing managers to evaluate their strategies and make informed decisions regarding pricing, marketing, or resource allocation. Customer feedback is crucial for identifying areas of improvement and understanding client satisfaction, which helps guide corrective actions and strategic planning.

In essence, controlling is fundamentally about evaluating performance and ensuring that the organization stays on track toward its objectives, using actual data as the basis for decision-making.