Frontline managers would most likely be involved in what type of planning?

Frontline managers typically engage in operational planning, which focuses on the day-to-day activities and processes necessary to run an organization effectively. This type of planning involves the development of short-term goals and the allocation of resources to ensure that tasks and responsibilities are handled efficiently. Operational planning is essential for frontline managers because they are responsible for overseeing the work of employees and ensuring that their teams meet immediate organizational objectives.

In contrast, strategic planning is usually the domain of upper management, as it involves long-term vision and direction for the entire organization. Tactical planning, while also important, tends to be more intermediate and is often handled by middle management, focusing on how to implement strategies set by the higher-ups. Contingency planning refers to preparing for unexpected events or emergencies, which is crucial but not the primary focus of frontline managers compared to the day-to-day operational tasks they oversee.